Privacy Policy

Blossom Hotel Dhaka

Effective Date: 1 June 2026

At Blossom Hotel Dhaka, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, make a reservation, or use our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

To provide our services efficiently, we may collect the following information:

Personal Information

1. Full name
2. Phone number
3. Email address
4. Residential address
5. National ID, Passport, or other government-issued identification (where required by law)
6. Payment information (processed securely)

Booking Information

1. Check-in and check-out dates
2. Room type and preferences
3. Number of guests
4. Special requests
5. Reservation history

Technical Information

When you browse our website, we may automatically collect:

1. IP address
2. Browser type and version
3. Device information
4. Operating system
5. Website usage statistics
6. Cookies and similar technologies

2. How We Use Your Information

We use your information for the following purposes:

1. To process and confirm hotel reservations
2. To communicate booking confirmations, updates, and important notices
3. To provide customer support
4. To personalize your guest experience
5. To improve our website, products, and services
6. To comply with applicable legal and regulatory requirements
7. To prevent fraud, unauthorized access, and other security risks

3. Online Booking & Payment Security

When you make a reservation through our website:

1. Payments are processed through secure, encrypted payment gateways.
2. We do not store complete credit or debit card information on our servers.
3. All online transactions are protected using industry-standard SSL (Secure Socket Layer) encryption.
4. If your payment is processed by a third-party payment provider, their respective privacy policy will also apply.

4. Cookies Policy

Our website uses cookies and similar technologies to:

1. Improve website functionality
2. Remember your booking preferences
3. Enhance user experience
4. Analyze website traffic and performance
5. Support security and website optimization

You may disable cookies through your browser settings. However, doing so may affect certain website features and functionality.

5. Information Sharing

We respect your privacy and do not sell, rent, or trade your personal information.

Your information may only be shared with:

1. Secure payment processing providers
2. Trusted IT and website service providers
3. Government authorities or regulatory bodies when required by applicable law

All third-party service providers are required to maintain the confidentiality and security of your information.

6. Data Retention

We retain your personal information only for as long as necessary to:

1. Complete your reservation and provide our services
2. Meet legal, accounting, taxation, and regulatory obligations
3. Resolve disputes and enforce our policies

After the applicable retention period, your information will be securely deleted or anonymized.

7. Your Rights

Subject to applicable laws, you have the right to:

1. Request access to your personal information
2. Request correction of inaccurate or incomplete information
3. Request deletion of your personal data where legally permissible
4. Withdraw consent for receiving promotional or marketing communications
5. Request information regarding how your data is processed

To exercise these rights, please contact us using the details provided below.

8. Data Security

Blossom Hotel Dhaka implements appropriate technical and organizational security measures to protect your information from:

1. Unauthorized access
2. Data breaches
3. Misuse or unauthorized disclosure
4. Alteration
5. Loss or destruction

While we strive to use commercially acceptable means to protect your personal information, no method of internet transmission or electronic storage is completely secure.

9. Third-Party Links

Our website may contain links to third-party websites, including payment gateways, travel partners, or external service providers.

We are not responsible for the privacy practices or content of these external websites. We encourage users to review the privacy policies of any third-party sites they visit.

10. Children's Privacy

Our website and services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children without the consent of a parent or legal guardian.

11. Changes to This Privacy Policy

Blossom Hotel Dhaka reserves the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page together with the revised Effective Date. Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Blossom Hotel Dhaka

House # 5, Road # 1/A, Block # J

Baridhara, Dhaka 1212

Bangladesh

Phone: +880 1351-643354

Email: info.blossom@revanabd.com